Contact us: (323) 273-8834

InnerDrive Strategies, Inc.

InnerDrive Strategies, Inc. provides multi-cultural mystery shopping services, customer service training, and customized training video production.

Mystery shopping that is actionable
We set ourselves apart by providing our clients with extensive access to bilingual shoppers in diverse communities.  We also work closely with our clients to analyze the shopper reports and develop training programs that resolve customer service issues your organization may be experiencing.

High-impact training
Through our unique 
partnership with Dale Carnegie Associates, we offer world-class training in customer service, leadership and sales. We now also offer a Train-the-Trainer program that gives you greater flexibility in how you incorporate training into your corporate initiatives.  

To learn more about InnerDrive Strategies and our services read out company fact sheet.

click for fact sheet
What our shoppers say...
"I have been a professional service analyst since 2001 and have not worked for a company that cares about its shoppers as much as InnerDrive Strategies. The scenarios are realistic and do not compromise my identity. Help is always available when you need it. Most of all, I love the flexible shop dates and thelightning fast paymentThe best company to work with!"

Dennis C.
West Covina, CA


"InnerDrive Strategies is a great company to work for, they respond to questions and concerns in a timely manner and 
always pay quickly and accurately."

Shelli R.
Lakewood, CA